View All Service Alerts

January 30 1:00 AM

Route 9 bus 4003 is running 10 down due to non VRT accident

2

January 30 1:00 AM

Route 2 Inbound stop at Broadway and Targee is closed and temp stop has been placed on the near side.

January 30 1:00 AM

Route 2 bus 721 is running 10 down due to traffic

January 30 1:00 AM

Route 3 bus 742 is running 11 down due to insufficient route time

January 30 1:00 AM

Route 29 bus 752 is running 14 down due to traffic

16

January 27 4:00 AM

Outbound stop at VA loop is closed with no temp stop due to road closure for construction. Detour is, from Robbins: right on Collins, right on Garrison, right on Fort back on regular route.

January 12 1:00 AM

Route 16: Stops on 1st & Idaho and 1st & Bannock will be closed. Please use the bus stop on Main & 1st.

January 12 12:00 AM

Route 9 stop at State & Pierce Park is closed due to road construction. No temp stop placed.

January 09 4:00 AM

Route 10 stop at State and Ellen's Ferry closed. No temp stop placed.

January 09 1:00 AM

Route 9 OB stop at State and Ellen's Ferry closed. No temp stop placed.

Home > Accessibility

Accessibility

VRT has been connecting people to the community they love to live in for over 20 years. We believe that equity, accessibility, and great customer experiences are at the forefront of public transportation, and offer a variety of services for those who experience difficulty utilizing our bus routes.

Man in wheelchair smiling while riding a bus

Accessible Transportation

Valley Regional Transit provides accessible transportation with our VRT Access and VRT Beyond Access services, with other specialized services available to meet additional community needs.

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VRT Access VRT Beyond Access
Service Area Limited: ¾ mile of bus routes Broad: Most of Ada and Canyon County
Cost $3 No cost
Guaranteed ride Yes No
Pick-up/Drop-off Curb-to-curb Door-to-door
Qualifier Disability Disability and/or age

Services

VRT’s Access and Beyond Access services work together to provide ADA transportation for older adults and persons with disabilities across the Treasure Valley. VRT partners with a third-party organization called ADA Ride to determine disability status.

To apply for VRT Access, please visit ADARide.com or call (877)232-7433.

To qualify for VRT Beyond Access, passengers must first apply for VRT Access.

  • If you qualify for Access, you automatically qualify for Beyond Access.
  • If you do not qualify for Access and are 60 or older, you qualify for Beyond Access.
  • If you do not qualify for Access and are younger than 60, you do not qualify for Beyond Access

Note: Beyond Access trip requests that can be completed entirely by Access must be booked as Access trips. VRTCustomer Service will assist with determining trip eligibility.

  • Access

    Access is a paratransit transportation service operated by Valley Regional Transit through the tax support of local municipalities. Designed to complement fixed-route and on-demand bus systems, this service is available to people who are unable to utilize the fixed-route or on-demand bus systems because of a disability. Eligibility may be limited on a conditional basis, and each trip can be reviewed.

    Learn more

  • Beyond Access

    Beyond Access is a regional, shared ride, curb-to-curb service launching January 2024 for older adults and persons with disabilities that will provide no-cost trips in and between Canyon and Ada counties within the designated service area. Available Monday through Friday from 7 a.m. to 6 p.m.

    Learn more

  • Other Services

    We serve the Treasure Valley by getting more people to more places. There are several VRT programs that provide accessible, inclusive transportation to riders of all backgrounds.

    Learn more

Reasonable Modification to Process & Procedures

Valley Regional Transit is committed to serving the needs of individuals with disabilities in accordance with the American with Disabilities Act and Section 504 of the Rehabilitation Act of 1973. VRT Reasonable Modification processes are designed to guide VRT staff and contract operators to make reasonable modifications/accommodations to policies, practices, and procedures pertaining to fixed-route, demand response, and paratransit services necessary to avoid discrimination. The authority will grant reasonable accommodations requests except where making accommodations would:

  1. Fundamentally alter the nature of the service, program, or activity;
  2. Create a direct threat to the health and safety of others as defined in CFR 37.3; or
  3. Where the individual with a disability is able to fully use the services, programs, or activities for their intended purpose without the modification.
How to request a reasonable modification or file an appeal Download an ADA request for reasonable modification form Download the VRT Title VI/ADA Complaint Form

 

Learn more about Title VI